Airport Ramp Services with IGOM Training in India Akbar Academy

Airport Ramp Services with IGOM

Gain IATA certification, ramp operations skills, airside safety knowledge, and aircraft turnaround training for a career in aviation ground handling.

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Duration: 6 Months
Comprehensive passenger services training aligned with IATA standards.

IATA Certificate upon successful completion
Training aligned with IATA AHM, ISAGO, PSCRM manuals
Practical exposure to CRS & Departure Control Systems (DCS)

Introduction to Airport & Airline Operations
Passenger & Baggage Check-in Procedures
Computer Reservations (CRS) & DCS Functions
Conditions of Carriage & Flight Close-out Messaging
Dangerous Goods Awareness
Passenger Interaction Management
Aviation Security Procedures
Enhanced Passenger Facilitation & Innovations

Safe and secure passenger handling
Efficient baggage handling procedures
Exceptional customer service skills
Handling passengers with special needs
Proficiency in CRS & DCS systems
Awareness of airport regulations & safety protocols

Graduates can work as Passenger Service Agents, Check-in Staff, Gate Agents, Ground Handling Executives, Airport Customer Service Officers, or Airline Operations Coordinators. Opportunities exist in India, Middle East, and international airports globally.

Why Choose Passenger Ground Services?

Passenger Ground Services is one of the most visible and essential airport roles, offering excellent career opportunities. This course equips students with both theoretical knowledge and practical skills in passenger handling, safety procedures, and airport operations. The program emphasizes customer service excellence, technological awareness, and compliance with IATA standards, ensuring graduates are industry-ready and highly employable.

Course Modules & Key Topics

Airport Operations

Understanding airport and airline functions, passenger flow, and operational management.

CRS & DCS Training

Hands-on experience with reservation systems and departure control systems.

Passenger & Baggage Handling

Check-in, boarding procedures, and handling passengers with special requirements.

Safety & Security

Compliance with IATA safety standards, security protocols, and dangerous goods awareness.

Customer Service Excellence

Providing superior passenger experience, managing complaints, and communication skills.

Emerging Innovations

Latest technological advancements in passenger facilitation and airport services.

Frequently Asked Questions

Who is eligible for this course?

Anyone with 10+2 education in any stream can enroll for the 6-month Passenger Ground Services course.

Will I receive an international certificate?

Yes, participants receive an IATA certificate after successfully passing the final exam.

Does this course include practical training?

Yes, hands-on training with CRS, DCS, and passenger handling simulations are included.

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